Shipping Terms
At All Things Equine, we proudly deliver to all destinations within the Lower 48 Great United States. Every order is handled with care, from packaging to delivery, ensuring your items arrive promptly and in pristine condition.
1. Coverage Area
We currently ship throughout the contiguous United States. At this time, we do not offer delivery to Alaska, Hawaii, U.S. territories, or international destinations. We’re continually exploring options to expand our reach while maintaining our high standards of service.
2. Processing & Delivery
Orders are typically processed within 2–5 business days. Shipping times vary based on carrier routes, location, and order volume. Once your order ships, you’ll receive tracking details so you can follow it every step of the way — from our stable to your doorstep.
3. Carriers & Methods
We partner with trusted national carriers to provide reliable, insured ground shipping on all standard orders. Expedited shipping options may be available upon request, depending on product size and destination.
4. Oversized & Specialty Items
Certain large, heavy, or specialty products may require additional handling or freight services. Should this apply to your order, we’ll contact you before shipment to confirm delivery arrangements and any applicable surcharges.
5. Risk of Loss
Once an order has been transferred to the carrier, responsibility for its safe delivery passes to the recipient. We encourage verifying all shipping details carefully during checkout to ensure smooth, on-time delivery.
6. Customer Care
Your satisfaction is our top priority. If you experience any issues with delivery, damage, or product condition, please contact us promptly. Our team will assist in resolving the issue with courtesy and efficiency.
From our barn to your home — we ship with pride across America.